Fleetondemand will be open at the following times during the festive period.
|Wednesday 23rd December 2020||08:00 (Normal working hours)||18:00|
|Thursday 24th December 2020||08:00||15:00|
|Friday 25th December 2020||Christmas Day – Closed|
|Saturday 26th December 2020||Closed|
|Sunday 27th December 2020||Closed|
|Monday 28th December 2020||Bank Holiday – Closed|
|Tuesday 29th December 2020||08:00 (Normal working hours)||18:00|
|Wednesday 30th December 2020||08:00 (Normal working hours)||18:00|
|Thursday 31st December 2020||08:00||15:00|
|Friday 1st January 2021||New Year’s Day – Closed|
|Saturday 2nd January 2021||Closed|
|Sunday 3rd January 2021||Closed|
|Monday 4th January 2021||08:00 (Normal working hours resume)||18:00|
YOU CAN CONTACT THE DAILY RENTAL TEAM BY TELEPHONE OR EMAIL
Telephone: 0330 123 1089 | Email: firstname.lastname@example.org
To enable us to service your business during the busy festive period, please can we request that you place reservations, and manage extensions / off-hires wherever possible in advance of Monday 21st December. It is strongly recommended, that you book your requirements for this period as soon as possible.
Please note that terminations, off hire times and reservations over Christmas for daily rental vehicles are different from SelectPlus vehicles, as outlined below.
DAILY RENTAL VEHICLES
TERMINATIONS, OFF-HIRE TIMES AND RESERVATIONS OVER CHRISTMAS
Any termination requests for vehicles requiring collection must be submitted by 10.00 on Monday 21st December. We will only accept off hire requests for vehicles requiring collection up to 10.00 on Thursday 24th December. For any collection requests received after these dates and times the vehicle will not be collected and will remain on rent and charged until Tuesday 29th December at 12.00.
NEW YEAR COLLECTIONS / OFF HIRES
Any termination requests for vehicles requiring collection must be submitted by 10.00 on Wednesday 30th December. We will only accept off hire requests for vehicles requiring collection up to 10.00 on Thursday 31st December. For any collection requests received after these dates and times the vehicle will not be collected and will remain on rent and charged until 12.00 on Monday 4th January (Tuesday 5th January for Scotland).
NEW RESERVATIONS / DELIVERIES
Christmas New Reservations / Deliveries
Deliveries will commence from 12.00 Tuesday 29th December Subject to availability. Hires required to start earlier than this will be charged from Christmas Eve
New Year New Reservations / Deliveries
Deliveries / collections will commence from 12.00 Monday 4th January Subject to availability. Hires required to start earlier than this will be charged from New Year’s Eve.
Christmas and New Year Off-Hire Procedures
Collection requests need to be received by 3pm on Wednesday 23rd December and vehicles be ready for collection no later than 12 noon on Thursday 24th December. If any off hires are received after 3pm on Wednesday 23rd December, the vehicle will remain on hire until 8.30am on Monday 4th January 2021.
Any hires with a TBA end date of Friday 25th December 2020 to Sunday 3rd January 2021 will remain on hire and be extended for 28 days.
New Hires After the Christmas Period
Please be aware the earliest time we can guarantee delivery of new hires during or after the Christmas Holiday is on Tuesday 5th January 2021.
Please note, these terms and schedules apply to all bookings & amendments made online or over the phone. Fleetondemand may be able to accommodate manual collections and returns to a branch but this is subject to the opening hours of our partner suppliers. Fleetondemand can only advise on manual collections/returns within Fleetondemand office hours.